“Put simply, nothing was too much trouble”

Dear Anthony,
It would be amiss of my sister, my wife and I not to express our heartfelt thanks for the immense support you gave us in dealing with the death of our uncle, Arnold Birtwell.

Throughout the whole process, from the initial meeting, when we were clearly still absorbing the sad news, right through to Arnold’s service at the crematorium your calm presence, reassuring advice and support together with the thoughtful way you had organised everything made a difficult emotional experience. Put simply nothing was too much trouble.

You were very aware of our personal situations, living so far away from Arnold, and ensured that everything that could be done, and should be done, was completed in such a timely, yet dignified way.

With our thanks and best wishes,

Iain Birtwell

The late Arnold Birtwell 27th September 2019


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